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Norma T. Mertz

Department Head, Professor, Higher Education Administration PhD Coordinator


Norma Mertz is Professor of Higher Education Administration and Coordinator of the Higher Education Administration doctoral program. A graduate of Teachers College, Columbia University, Mertz teaches courses in higher education administration, including values and ethics in educational leadership and research design, directs doctoral dissertations, and serves as department head for Educational Leadership and Policy Studies.

Mertz is the co-editor (with Vincent Anfara) and a contributor, to the 2015 book, Theoretical Frameworks in Qualitative Research, 2nd ed., with Sage publishers, and editor and contributor to the 2009 book, Breaking into the All-Male Club: Female Professors of Educational Administration, with SUNY Press. Recent publications include a chapter in Women of Color in Higher Education: Contemporary Perspectives and New Directions, vol. 9, edited by. J.M. Gaetane and B. Lloyd-Jones, entitled, Women of color faculty: Recruiting, hiring and retention; one with S. L. Pfleeger in The Diversity Mentoring Casebook, edited by D. Clutterbuck and K.M. Poulsen, entitled, If everyone who makes it has a mentor, does everyone who has a mentor make it? Case study of a corporate mentoring project; and one in W. H. Sherman (Ed.), Disrupting the status quo? Young and new professors of educational administration, entitled Then…and now: Reflections on women in educational administration.

Mertz has been published in the Journal of School Leadership, Urban Education, and Educational Administration Quarterly and is a frequent presenter at AERA and ASHE.

Contact Information

  • 325 Bailey Education Complex 1122 Volunteer Boulevard Knoxville, TN 37996-3430
  • Phone: 865-974-6150
  • E-mail:

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