Courtney Shaffer

PhD Candidate, Higher Education Administration

Biography

Courtney is originally from North Carolina, where she was a first-generation college student pursuing a career in speech pathology and audiology. Throughout her undergraduate and graduate experiences, she held various roles on-campus as an office assistant, orientation leader, and tour guide. It was through those experiences that she discovered a passion for higher education and pivoted her career aspirations. 

Courtney has gained extensive experience in a wide range of settings and functional areas, including admissions, advising, international student support, and program management. She currently focuses on marketing and recruiting for three specialty Master's programs at the Haslam College of Business - Accounting, Management & Human Resources, and Business Analytics. She was admitted to doctoral candidacy in April 2020 and is currently writing her dissertation, exploring the impact of the COVID-19 pandemic on undergraduate major selection.

Hobbies and Interests: Reading, cooking, and having adventures with family

Research

Enrollment management, academic advising, and higher ed policy.

Education

• BS in Communication Sciences & Disorders, UNC Greensboro
• MA in Audiology, The University of Tennessee

Professional Service

Courtney currently serves as Assistant Director of Admissions for Graduate Business Programs in the Haslam College of Business. In addition, Courtney is a mentor with the Tennessee Promise scholarship program and teaches a section of First-Year Studies 101, supporting students enrolled in the College of Arts & Sciences.